Safety & Reporting

• Open the ⋯ menu on any challenge, reel or comment and choose Report.
• Pick the reason that fits best and add detail — context helps us act faster.
• For anything not covered by the in-app form, email support@vymeros.com with the subject 'Safety report' and include links or screenshots.

Reports are not shown to the person you reported.

• Every report enters a moderation queue visible to our review team.
• Reports involving minors, credible threats or sexual content are prioritised.
• A reviewer checks the content against our Community Guidelines and takes action: no action, removal, reduced distribution, feature restriction, suspension or permanent ban.
• We aim to review reports promptly, and we cannot promise a fixed response time.

If someone is in immediate danger, contact your local emergency services first. In Canada and the United States you can also reach the 988 Suicide & Crisis Lifeline by calling or texting 988. Mind Spark is not a crisis service and cannot provide emergency assistance.

Suspected sexual exploitation of a minor is removed immediately and the account is permanently banned. Report it to support@vymeros.com with the subject line "URGENT — child safety". In the US you can also report to the NCMEC CyberTipline at report.cybertip.org; in Canada, to Cybertip.ca.

If your content or account was actioned and you think it was a mistake, email support@vymeros.com from the address on your account, include what was removed, and we will re-review with a second look.

• Do not share personal details in challenges, reels or comments.
• Treat challenge results as entertainment, not assessments.
• Use the report tool instead of engaging with harassment.