Safety & Reporting

• Reels
• Videos
• Photos and images
• Comments (on challenges, reels and community posts)
• Challenges (quizzes, puzzles, polls and social challenges)
• Community posts
• Profiles
• Users

Every report form offers these reasons:

• Harassment or bullying
• Hate or abusive content
• Sexual content
• Child safety
• Violence or threats
• Dangerous activity
• Scam or fraud
• Spam
• Impersonation
• Copyright
• Privacy violation
• Other

• Open the ⋯ menu on any reel, challenge, post or comment — or the ⋯ menu on a profile — and choose Report.
• Pick the reason that fits best and add detail. Context helps us act faster.
• Submit. Your report is saved against that exact item and account.
• For anything the in-app form doesn't cover, email support@vymeros.com with the subject 'Safety report' and include links or screenshots.

Reports are confidential — the person you reported is never shown who reported them.

Open the person's profile and choose Block. After blocking:

• Their challenges, reels and community posts are hidden from your feeds.
• Their comments are hidden from you.
• They cannot follow you, comment on your content or invite you to duels.

Manage the list any time in Profile → Settings → Privacy & Safety → Blocked Users. Blocking is separate from reporting — do both when the behaviour breaks our rules.

• Every report enters a moderation queue visible to our review team.
• Reports involving minors, credible threats or sexual content are prioritised.
• A reviewer checks the content against our Community Guidelines and takes action: no action, removal, reduced distribution, feature restriction, suspension or permanent ban.
• We aim to review reports promptly, and we cannot promise a fixed response time.

If someone is in immediate danger, contact your local emergency services first. In Canada and the United States you can also reach the 988 Suicide & Crisis Lifeline by calling or texting 988. Mind Spark is not a crisis service and cannot provide emergency assistance.

Suspected sexual exploitation of a minor is removed immediately and the account is permanently banned. Report it to support@vymeros.com with the subject line "URGENT — child safety". In the US you can also report to the NCMEC CyberTipline at report.cybertip.org; in Canada, to Cybertip.ca. See Children & Teen Safety.

If your content or account was actioned and you think it was a mistake, email support@vymeros.com from the address on your account, include what was removed, and we will re-review with a second look.

• Do not share personal details in challenges, reels or comments.
• Treat challenge results as entertainment, not assessments.
• Use Report and Block instead of engaging with harassment.