1. Who operates Mind Spark
Mind Spark (also referred to as Vymeros Challenge) is operated by Vymeros. Privacy questions, requests and complaints can be sent to support@vymeros.com. If you contact us about a request we may ask for information that lets us confirm you own the account.
2. Information you provide
- Account details you enter when signing up or signing in.
- Profile details you choose to add.
- Content you create or upload: challenges, reels, photos, videos, captions, polls, comments and drafts you choose to publish.
- Support, appeal, copyright and report messages you send us.
3. Account information
When you create an account we store your email address, a username, a display name and an authentication record. Passwords are handled by our authentication provider and stored in hashed form — we never see your password. If you sign in with a social provider, we receive the basic profile fields that provider shares with us.
4. Profile information
Your avatar, bio, country, level, points, badges and streaks form your public profile. You can edit or remove these fields at any time from your profile screen.
5. Photos and videos
Photos and videos you capture or upload are stored in our cloud file storage so they can be displayed in the app. Captures you keep as local drafts stay on your device in browser storage until you publish or delete them; drafts are not uploaded until you choose to post or sync them. Media may include technical details such as file size, format and duration.
6. Reels
Reels you publish, along with their captions, sounds, effects, interactive polls, thumbnails and the challenge they are linked to, are stored with your account and shown publicly in the Reels feed. View, like, save and share counts are recorded for each reel.
7. Comments, likes, shares and saved content
We record the comments you write, the reels and challenges you like, save or bookmark, the items you share, and what you have recently watched, so that your Library, feed and notifications work. You can remove any of these at any time.
8. Challenges and user-generated content
Challenges, quizzes, polls, duels, community posts and social-challenge attempts you create are stored with your account, including the answers, explanations and media you attach. Aggregate answer statistics are shown to other players without identifying individuals.
9. Camera permissions
The camera is only activated after your browser or device grants permission and you open a camera screen. The live preview is processed on your device — nothing from the preview is transmitted or recorded until you take a photo or record a video. Closing the camera stops the camera tracks. You can withdraw camera permission at any time in your browser or device settings; the rest of the app keeps working without it.
10. Microphone permissions
The microphone is requested only for video recording, so your clips include audio. Audio is captured on your device and is only stored when you record and keep a video. If you decline microphone access you can still record silent video. Microphone tracks are stopped when you leave the camera.
11. Device and browser information
We receive standard technical information such as browser and device type, operating system, screen size, language, app version, whether the app is installed as a PWA, and error diagnostics. This helps us render the app correctly and fix crashes.
12. IP address and security information
Our hosting and backend providers process IP addresses and connection metadata as part of delivering requests, rate-limiting, preventing abuse and investigating security incidents. We use approximate region derived from this only for country leaderboards and fraud prevention — we do not collect precise GPS location.
13. Cookies and similar technologies
We use cookies, local storage, session storage and IndexedDB for sign-in sessions, preferences, offline support and local drafts. We do not use third-party advertising cookies. Our Cookie & Storage Notice explains each category and how to clear them.
14. Analytics
We measure product usage in aggregate — for example how many people opened a challenge, completed a daily set or watched a reel. These measurements are tied to your account only where needed to power your own stats, streaks and recommendations. We do not operate third-party ad-tracking networks in the app.
15. How information is used
- To provide the core service: your feed, camera, reels, results, stats, leaderboards, library and notifications.
- To personalise recommendations based on categories and creators you engage with.
- To keep the platform safe: detecting spam, cheating, abuse and policy breaches.
- To measure aggregate product usage and improve features.
- To communicate with you about your account, including confirmation, security and service emails.
Where consent-based legal grounds apply to you, we rely on your consent for optional features and on legitimate interests or contractual necessity for core functionality.
16. How information is shared
We share data with service providers who process it on our behalf under contract: our cloud backend provider (authentication, database and file storage), our hosting and CDN provider, our transactional email provider, and AI model providers used by AI Studio features. Content you submit to an AI feature is sent to the relevant model provider to generate the requested output. We may also disclose information where required by law or to protect the safety of users, and as part of a corporate transaction where the buyer is bound by this policy.
We do not sell your personal information.
17. Public versus private information
Public: your username, display name, avatar, bio, country (if set), level, points, badges, public challenges, reels, community posts, comments and leaderboard position — these can be seen by other users and by visitors who are not signed in.
Private: your email address, password, saved and liked lists, watch history, local drafts, reports you file and support messages. Accounts flagged as minors have sharing and outbound-link features restricted.
18. User-generated content
Anything you publish may be viewed, replayed, shared and reported by others. Preview cards generated for share links may include your username, avatar and challenge title. Copies may persist in other people's devices, screenshots or caches after you delete something — please think before you post.
19. Data retention
- Account and profile data: kept while your account is active.
- Content and gameplay history: kept while your account is active, or until you delete the item.
- Local drafts: stay on your device until you delete them or clear browser storage.
- Moderation and report records: kept for a limited period after resolution so we can handle repeat abuse and appeals.
- Deleted accounts: personal data is removed or anonymised, except records we must keep for legal, security or fraud-prevention reasons.
20. Data security
We use access controls, row-level database security, scoped file-storage permissions and encrypted connections. Access to production data is limited to people who need it. No online service can guarantee absolute security, but we work to protect your data and to respond quickly to reported issues — see our Abuse & Vulnerability Reporting page.
21. Account deletion
You can delete individual posts, reels, comments and drafts yourself, and you can request full account deletion at any time. Our Account Deletion & Data Rights page explains exactly what is deleted, what is anonymised and how long it takes.
22. Data access and correction requests
Most profile data can be corrected in the app. To request a copy of your data or ask us to correct something you cannot edit, email support@vymeros.com from the address on your account. We verify ownership before acting and aim to respond within 30 days.
23. Privacy rights
Depending on where you live (including under Canadian privacy law and US state privacy laws such as the CCPA/CPRA), you may have the right to access, correct, delete or port your personal information, to object to or restrict certain processing, to withdraw consent, and to appeal a refused request. We do not discriminate against you for exercising a right. You may also complain to your local privacy regulator.
24. Children's privacy
Mind Spark is not intended for children under 13. We do not knowingly collect personal information from them, and we remove accounts we learn are underage. See our Children & Teen Safety page, including how to report an underage account.
25. International data processing
Mind Spark is operated for a Canada and United States launch, and our providers may store or process data in those countries and other regions where they operate. We rely on our providers' contractual safeguards for cross-border transfers.
26. Changes to this Privacy Policy
We will update this page when our practices change and revise the date at the top. Material changes will be highlighted in the app before they take effect where practical.
27. Contact
Privacy requests and questions: support@vymeros.com. General support: support@vymeros.com.
This page describes how Mind Spark currently operates and is general information, not legal advice.