What you can do in the app
- Edit your username, display name, avatar, bio and country from your profile.
- Delete individual challenges, reels and comments you posted.
- Remove likes, bookmarks and follows at any time.
- Sign out from the profile screen to clear your session on that device.
Requesting account deletion
Email support@vymeros.com from the address on your account with the subject "Delete my account", and include your username. We verify the request comes from the account owner before acting.
- We aim to complete verified deletion requests within 30 days.
- Your profile, email, avatar, gameplay history, answers, points, streaks and social activity are deleted or irreversibly anonymised.
- Your uploaded images and videos are removed from storage.
- Aggregate statistics that cannot identify you may remain (for example total answers on a challenge).
- Limited records may be retained where required for legal, security, fraud-prevention or moderation purposes.
- Deletion is permanent — points, levels, badges and streaks cannot be restored.
Requesting a copy of your data
Email support@vymeros.com with the subject "Data export". We provide a machine-readable file containing your profile, content and activity records for verified requests.
Other rights
Depending on where you live you may also have the right to correct inaccurate data, object to or restrict certain processing, and to appeal a refused request. Send appeals to support@vymeros.com. You may also contact your local privacy regulator, such as the Office of the Privacy Commissioner of Canada or your state Attorney General in the US.
Authorised agents
If someone submits a request on your behalf, we may ask for proof of authorisation and confirm the request with you directly.